Last updated: 9 July 2026 · OpenBiz Software India Pvt. Ltd.
1. Acceptance of terms
By submitting a sourcing requirement on openbizexport.com, you agree to these Terms of Service. These terms govern the relationship between you (the importer or buyer) and OpenBiz Software India Pvt. Ltd. ("OpenBiz Exports", "we", "us"). If you do not agree, please do not use the service.
2. What the service is
OpenBiz Exports is a sourcing facilitation service. We help international importers find, vet, and connect with verified Indian exporters and manufacturers. We are an intermediary — we do not manufacture, hold stock, or directly export goods. All trade contracts are between the importer and the exporter directly.
3. Free 15-day trial
New users receive 15 days of free matching and negotiation facilitation from the date of first RFQ submission. No credit card is required. After 15 days, continued access requires a paid subscription or commission arrangement agreed in writing with our team.
4. Our responsibilities
During the service period, we will:
- Match your RFQ to verified Indian exporters within 48 hours
- Conduct document verification checks on exporters before introduction
- Negotiate price, payment terms, MOQ, and lead time on your behalf
- Present you with a shortlist of 2-3 negotiated offers
- Remain available during the sourcing process for questions and facilitation
5. What we do not guarantee
We do not guarantee that:
- A specific exporter will fulfil your exact requirement or timeline
- Quoted prices will remain unchanged after introduction
- Exporters will honour commitments made during negotiation without a formal purchase order
- Sample quality will match bulk production quality (standard trade risk)
We are not party to any trade contract between buyer and exporter. Disputes between buyer and exporter are governed by their bilateral agreement.
6. Buyer conduct
You agree not to: contact exporters introduced by OpenBiz Exports outside our platform to circumvent our commission arrangement; misrepresent your identity, requirements, or purchasing intention; use the service for any unlawful purpose; submit false or misleading RFQ information.
7. Intellectual property
All content on openbizexport.com including text, design, and data is owned by OpenBiz Software India Pvt. Ltd. You may not reproduce, copy, or distribute any content without written permission.
8. Limitation of liability
To the maximum extent permitted by applicable law, OpenBiz Exports shall not be liable for any indirect, incidental, or consequential damages arising from use of the service, including losses arising from trade transactions between importers and exporters introduced through our platform.
9. Governing law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka, India.
10. Contact
For any questions about these terms, contact us at exports@openbiz.in.